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Refund Policy

Last updated 28 October 2026

In short: payments for ReviewTayo are final and non-refundable. That is why every new account gets 3 days of full access before any payment, so you can use every lesson, practice question and mock exam and decide whether ReviewTayo is right for you.

1. Try it before you pay. When you create an account, full access is open for 3 days. Nothing is charged during the trial and no payment details are asked for. If you don't pay, your account simply stays on Limited (15 practice questions a day, the diagnostic test, the dictionary and lesson previews) and your progress stays saved.

2. What you pay for. Full access is a one-time payment: ₱99 for 1 month, ₱249 for 3 months or ₱399 for 6 months, paid by QR Ph / InstaPay (GCash, Maya or any bank app). It opens every lesson, all 5,000+ original practice questions with explanations, full, half and subject mock exams (also as printable PDFs), the scratch pad, Kaya, Group Study Live, progress tracking and every update made during your access, on all your devices. There is no subscription and nothing renews by itself, so you are never charged again unless you choose to pay for more time.

3. No refunds. Once a payment is made and full access opens, we do not give refunds, partial refunds or credit for unused time. This includes changing your mind, not using the reviewer, finishing early, not taking the exam, a change in your exam date or level, or your exam results. Practice scores are estimates and ReviewTayo does not guarantee a passing rating.

4. Access can't be transferred. Full access belongs to the account that paid for it. It can't be moved to another account, shared, sold or exchanged for cash.

5. If something went wrong with your payment. These are not refunds, and we will always fix them:

  • Your payment isn't showing: send the reference number and a screenshot of your receipt in the app (Settings › Full access). We check it by hand and open your access once the payment is confirmed.
  • You paid less than the plan price: the amount is kept as a partial payment. Send the rest to the same QR code and your access opens when the total reaches the price.
  • You paid more than the plan price: the extra is recorded as a voluntary contribution to the reviewer, as our Terms of Use say. A receipt that covers ₱399 opens 6 months even if you picked 3.
  • A receipt we can't verify: access that opened automatically from it may be removed until we can confirm the payment.

6. Purchases through other stores. If you paid through Google Play in the ReviewTayo Android app, Google Play's own refund rules apply to that purchase. If you bought ReviewTayo on Raket.PH, that purchase also follows Raket.PH's terms.

7. Accounts closed for breaking the rules. If an account is closed for breaking our Terms of Use (for example sharing an account, harassment or copying the reviewer's content), no refund is given for the remaining time.

8. Your rights. This policy does not take away any rights you have under Philippine law.

Questions? Message us in the app (Help) or on our Facebook page, Review Tayo on Facebook.